Aequis An Inclusive Retreat
Business Information
Spas-beauty & DayMasterCard
Customer Reviews (195 reviews)
by ciball at Citysearch
on Citysearch Sep 08, 2011I just tried to make an appointment for the groupon i got for couples massage. I cannot get appointment til Dec?!?!? I used to love this place at their old location, but am not impressed that i have to wait til Dec... (more)
by irony at Citysearch
on Citysearch Aug 01, 2011This has been an extremely difficult place to make an appointment with. They don't seem to have a receptionist and phone messages aren't always returned in a timely manner. I have a gift certificate and as soon as it is... (more)
by mrsabigale at Citysearch
on Citysearch Jul 21, 2011I will not be returning to this spa because of the service I received there last week. The massage was sub par, the staff did not seem genuine, and I did not get the full time that I paid for. I think it's time to try other... (more)
by cityslicker007 at Citysearch
on Citysearch Jun 07, 2011When I first went to Aequis 7 years ago in 2004 at their original location I was blown away. The staff were amazingly sweet, calm, the ambiance was beyong soothing and my massage was the best by far and left me feeling... (more)
by epenn at Citysearch
on Citysearch Jun 06, 2011I started with Aequis when located in its original location. I was in complete awe over the ambiance, serenity, and peace. Then it moved to a bigger, less personal location, still awesome massage, but the special and... (more)
by Staci P at Citysearch
on Citysearch May 09, 2011I am not sure if it was a dream or not still four days later. I have been to Aeqis once before in 'o6 and never forgot it. I finally found time again and scheduled a facial and a massage for the same day. So when i arrived it... (more)
by Rootlevel at Citysearch
on Citysearch Mar 17, 2011I have been to this place 6 times over the years; every time magical. Not sure what happened, but the writing is on the wall.....Groupon Coupons= trouble. I bought several coupons and cannot even get in to use... (more)
by Happy Pants 23 at Citysearch
on Citysearch Sep 14, 2010I am an employee and would just like to say that I do get paid, and have never not gotten paid and have worked there for quite some time now. It is a great place to work, with a great staff.... (more)
by casscassmama at Citysearch
on Citysearch Sep 08, 2010egov.sos.state.or.us/br/pkg_web_name_srch_inq.login........ will provide further proof of violation. This is reportable and should be stopped. Does anyone know where to report? It seems that Ms Klein has... (more)
by skellogg at Citysearch
on Citysearch Sep 07, 2010I guess the pressure to get legit or die was too much. The place is finally licensed. It took lots of calls to the State! I did find that the BBB has given the place an F rating and there are HUGE outstanding BOLI claims and... (more)
by mikeystrings at Citysearch
on Citysearch Aug 11, 2010I came in during a $110 day and got such a great massage. Krista gave me a foot massage and right away, I started joking around with her and felt very comfortable and relaxed. She's awesome and she let me be myself. It was... (more)
by Iheartpdx at Citysearch
on Citysearch Aug 11, 2010I really, really do. From the friendly front desk staff to the knowledgeable and intuitive therapists. I continue to come back. Reading other reviews on here has made me a bit sad as I think many small businesses are... (more)
by pdxman56 at Citysearch
on Citysearch Jul 12, 2010Be specific about your service and what you are paying for. Keep an eye on the clock you may not receive to full amount of time you paid for. Forget about talking to the owner Megan Klein she already has your money and will... (more)
by JulsWerth60 at Citysearch
on Citysearch Jun 06, 2010I used to go to Aequis but it doesn't look so good these days. I searched for Aequis on BBB website and their rating is a F. Look for yourself.. Ouch. (more)
by imjusthappy at Citysearch
on Citysearch Jun 04, 2010I had a really great experience at Aequis. It was my first spa experience, and I wasn't sure exactly what to expect... but they were great, treated me with respect and made me feel really comfortable. And afterward?... (more)
by Sir at Citysearch
on Citysearch May 11, 2010I worked at Aequis spa last year, and the owner Megan Klein seemed on the up and up, until it came time for payroll. Myself and several other employees were shafted out of wages we worked very hard for. I was very patient... (more)
by scopacasal at Citysearch
on Citysearch Apr 15, 2010I have been planning a trip to Portland and after reading the rave reviews below selected Aequis as a spa to visit during my stay. I should have read more reviews! The website is very nice, but they advertise "daily... (more)
by Malky at Citysearch
on Citysearch Jan 13, 2010This is a spa! We were greeted warmly and in a timely manner. It was so fun to select our aromatherapy oils for our massage. Our massage therapists, Krista and Katrina, were friendly and professional, and the... (more)
by Tribs at Citysearch
on Citysearch Jan 04, 2010This might just be the longest post ever because I want EVERYONE to feel how I am feeling right now..... Where on earth do I even begin. I was off to another day in the grind when I all of the sudden was swept away on the best... (more)
by JamieMcK at Citysearch
on Citysearch Dec 12, 2009I travel all over the world and have enjoyed great massages in many cities. The massage given by Jamaica was one of the best ever. "I could go on at length, but I will just mention a few aspects. First would be mood and... (more)
by deborah111 at Citysearch
on Citysearch Dec 02, 2009My husband bought me 3 package treatments consisting of facial, massage, body exfoliation and pedicure each package was to be 4 hours long and cost 200.00. scheduling appointments were extremely difficult and... (more)
by TeslaGirl at Citysearch
on Citysearch Nov 12, 2009I feel healed after my hour massage at Aequis. From beginning to end, it was a deeply gratifying experience that relaxed my every nerve. As my mind wandered over work and what people were thinking, the staff at Aequis... (more)
by ChrystalP at Citysearch
on Citysearch Nov 11, 2009I planned a wonderful couples massage with my husband. Not only was the staff friendly and the atmosphere very pleasing and calm but what makes a great massage is a skilled therapists. I have never had a better massage... (more)
by tommymc59 at Citysearch
on Citysearch Oct 29, 2009If you're looking for the total spa experience, there is no spa in Portland that matches Aequis. The minute you walk in, you're taken to a far away tranquil environment that instantly relaxes you. Lighting, decor,... (more)
by sherigo at Citysearch
on Citysearch Oct 05, 2009Despite the recent reviews I attempted to make an appt. for a treatment. I never got a call back. I don't care how exclusive you are, it is simply bad business not to return phone calls. I refuse to make attempt after... (more)
by heart2heart at Citysearch
on Citysearch Oct 05, 2009I just had the most amazing massage! Matthew is amazing he had just the right pressure and worked out all my soar spots. Thank you I will return! (more)
by Jhops at Citysearch
on Citysearch Oct 01, 2009The girls had the place to themselves and were treated above and beyond what was promised. They did a great job and although they were very difficult to get a hold of, and scheduling was difficult - not sure what... (more)
by padawa at Citysearch
on Citysearch Sep 21, 2009Glad to see that people are still getting good massages. (more)
by PsychMajor at Citysearch
on Citysearch Sep 20, 2009This fascinates me. Does anyone really believe that ex-employees just hang out on their former employer's citysearch reviews all day? Further, IF they are ex-employees, do they not see they have far better... (more)
by BarinaM at Citysearch
on Citysearch Sep 17, 2009My husband and I had what I would classify as world class massages there. It was a little tricky getting an appointment, but we're originally from NY, so we're pretty used to the good places being hard to get into.... (more)
by GSmith9495 at Citysearch
on Citysearch Sep 15, 2009It's interesting reading the recent good reviews for Aequis, or that Aequis is even still in business since many, many of it's accounts are in arrears. I have a confirmation from a claims handler at the Oregon Bureau... (more)
by jojoluvs2eat at Citysearch
on Citysearch Sep 12, 2009Let me say this, I did have some trouble getting the appointment scheduled similar to some of the reviews below. I did, however, get that worked out with a personal call from the owner, Megan. Today was the day that my... (more)
by BeckyJoe at Citysearch
on Citysearch Sep 10, 2009I went and had a really wonderful time. I can't say others didn't have the same level of perfect service I got, but reading a few of the previous posts makes me suspect Aequis has a rogue disgruntled employee or jealous... (more)
Blazers2010
on Citysearch Sep 05, 2009Don't be fooled by these ratings! There have been ONLY seven (7) good ratings for this place in the last year! The overwhelming majority have been HORRIBLE. Stay away as they are not worth your hard earned money in... (more)
berkeley2004
on Citysearch Aug 22, 2009Aequis is uniquely unapologetic about providing terrible customer service. It's incredulous. After calling for 4 weeks straight with no reply, they acted as if it was my fault for not being proactive enough. I... (more)
kgh43
on Citysearch Aug 20, 2009I really enjoyed my time at Aequis. I had a fantastic facial, and the staff provided very helpful information for the future care of my skin. Most importantly, my mother is in a wheelchair and not able to speak very... (more)
moon5775
on Citysearch Aug 04, 2009While I understand that they have had a change of locations recently and that that can be difficult, how do they expect to make money if no one is answering the phones? I have been calling for DAYS trying to reach someone... (more)
JoeDg
on Citysearch Jul 26, 2009Aequis is all gloss and absolutely no substance or follow through. I've worked at Aequis for Megan, so I have real first hand experience at what a shoddy, pathetic operation it is. After about two weeks of working... (more)
martin3580
on Citysearch Jul 12, 2009So, just to start I had a gift certificate given to me in March, and I could not get in until August. The only reason I was able to get in then is because I showed up at the spa and requested to speak with someone about all of... (more)
JJG
on Citysearch Jul 06, 2009I will just paste in the email I just sent to the company: My boyfriend and I came in several weeks ago. I've left numerous messages for you via voicemail, with Chloe and with Timothy. In addition I emailed you at... (more)