Penguin Windows
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Windows, Windows-repairingCustomer Reviews (140 reviews)
Guest G.
on Judys Book Apr 08, 2011We had already decided we wanted the windows before our sales visit and he still insisted on spending 4 hours, not leaving until 11pm. The windows seem okay, but are not the quality I expected for the amount we paid. The... (more)
T H.
on Judys Book Mar 18, 2011I'm not saying that the windows are bad, by all accounts they look like top of line vinyl windows. The problem is that they are a high pressure sales company that charges an exorbitant price for them. Buying windows... (more)
Ray W.
on Judys Book Jan 28, 2011Good: The product has lived up to its hype as to sound deading and draft protection immedately. The products are new and we have yet to get a comparable bill from our electric company. I believe that they will cut our... (more)
Cathy C.
on Judys Book Jan 12, 2011All I'm going to say is WOW, for those that had great the great sales teams and installers, I know I was one of them but I've noticed a trend now on Judy's book and that is someone is clicking that good comments weren't... (more)
Cathy C.
on Judys Book Jan 12, 2011Sales Team was not pushy and showed integrity and honesty. I'm sorry the rest of you didn't get my sales team! The installation for 10 windows to include two sliders took three days and they were short handed for 1.5... (more)
Shane W.
on Judys Book Dec 03, 2010The windows speak for themselves, they are excelent. The crew that installed them were the best. They were professional, had a great sense of humor, handled measurement errors (issues) to my satisfaction (not the... (more)
Guest G.
on Judys Book Dec 02, 2010I was asked to verify the reviews for penguin windows and it appears to be you either love them or hate them. We had our sales reps come by to look at our problem window only to discover that the previous owner hadn't had... (more)
Van M.
on Judys Book Oct 17, 2010We installed the windows in two phases. The first was on the main floor 3 years ago and the rest of the house was just installed 2 weeks ago. We love the windows. Penguin did a fantastic job with no problems. I believe we... (more)
Patricia L.
on Judys Book Oct 12, 2010Penguin Windows provided an in depth presentation of their product. I didn't feel pressured. I was kept updated in the progress of their construction. On installation their staff was courteous to the nines, clean... (more)
Daniel S.
on Judys Book Sep 24, 2010My name is "D. Solomon" and I am the actual employee that once worked at Penguin Windows. However, I am not responsible for the previous review using my name. During my time with Penguin I was indeed one of their top... (more)
thomas t.
on Judys Book Sep 13, 2010Good: we were very impressed with the installation of the windows. The workers were proffessional ,quick, and very neat, covering furniture in rooms while working and cleaning up afterwards.Looking foward to... (more)
solomon d.
on Judys Book Sep 01, 2010I worked for Penguin Windows as a sales rep. (I sold quite a bit actually, and I QUIT...was not fired.) What an embarrassing job! We were yelled at by the "manager on duty" when we didn't pressure folks into buying... (more)
Holly O.
on Judys Book Aug 23, 2010We love our windows very much. Our AC can finally do it's job and we don't have some rooms that are freezing and others that are blazing hot. We don't mind the summer heat anymore! We also have noticed that our home is... (more)
Toni S.
on Judys Book Aug 17, 2010The installation process was done quickly, efficiently, and professionally. Eric and Andrew were kind, respectful and did an excellent job. The day the windows were being installed was a very hot day. I noticed a... (more)
Robyn R.
on Judys Book Aug 14, 2010I would highly recommend Penguin Windows if you are in the market for window replacement. We have used them twice (six windows last year and four this year) and couldn't be happier with the results. The entire... (more)
Sky B.
on Judys Book Aug 14, 2010Penguin Windows has an D+ rating with the Better Business Bureau and 49 complaints as of August-- this is what is says in part on the BBB site "BBB has received a pattern of complaints regarding high pressure sales... (more)
Janice M.
on Judys Book Aug 11, 2010In this day of below average customer service, dealing with Penguin Windows was a wonderful new experience. From the estimate process through the installation the service could not have been better. All questions... (more)
Eve M.
on Judys Book Aug 10, 2010We have 14 windows now installed over 3 visits this year and are very satified.The installers Eric & Andrew were great to deal with and did a wonderful job.The windows really have changed the look of our 24 yr old house... (more)
Shawn T.
on Judys Book Jul 29, 2010Good: The call came the windows were rcvd & installation was the next day.(2 windows, 2 flrs) Half a day with installers Andrew & Eric. (8AM). Bad: My contact with the installers was all positive from the early morning... (more)
Luanne C.
on Judys Book Jul 27, 2010Good: The windows are beautiful and seem to be doing well their job of insulation. The company shows its interest in customer service by responding promptly, personally, and courteously to questions and issues..... (more)
billy b.
on Judys Book Jul 20, 2010All the 5 * are all done by the company they pay some one to do that all day that way all the bad stuff goes down the screen (more)
Steve L.
on Judys Book Jul 20, 2010Well, I've been sitting on the sidelines for awhile now and feel it's time to throw out my opinion. I am the West Coast representative of Great Lakes Window who is the company that manufactures the window for Penguin... (more)
Guest G.
on Judys Book Jul 17, 2010Penguin is a scam. Period. Anyone willing to pay 2000$ per unit is insane. They are windows that cost penguin 200-300 per copy. Call any general contractor for a second opinion. They will beat pelicans price by a mile.... (more)
Sandra s.
on Judys Book Jul 16, 2010A few months ago I had a garden window and a new slider patio door replaced. the window and slider faced full west and the old door frame had warped and was leaking. The house was only 5 years old! Milgard would do nothing... (more)
Richard E.
on Judys Book Jul 13, 2010Good: I purchased Penguin Windows for the energy savings and the resale value, and the funny thing is...the comfort is the part I never thought I cared about, but it is amazing what a difference they made.. Bad: I... (more)
Markus D.
on Judys Book Jul 13, 2010We have 13 windows and 3 sliding glass doors at our home - all are Penguin Windows products. The investment in windows/doors was the single best home improvement we've done to our home without question! The energy... (more)
Guest G.
on Judys Book Jul 13, 2010We LOVE the windows and the customer service, funny how the major bashers of the company are EX employees. Why are we such a society that we don't take responsibility of ourselves, yet blame the company for being... (more)
Dee L.
on Judys Book Jul 13, 2010We love our windows!!! We love the company too. We have worked with them twice now. The last set of windows we bought from them to finish our house turned out as wonderful and the first time. We highly recommend this... (more)
Dee L.
on Judys Book Jul 13, 2010Its hard to find a great solid company who stands behind their product. We are so happy with our new windows. The install was so professional and done in a timely manner! Penguin windows are worth every penny! Our home... (more)
Sky B.
on Judys Book May 25, 2010Penguin Windows has an F rating with the Better Business Bureau and over 50 complaints as of May--Also Penguin recently settled a suit with the Attorney Generals office over misrepresentation and false claims:See... (more)