Americus Diamond
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Jewelers-retail, Watches-dealersJewelry & Watches
Customer Reviews (125 reviews)
Aissa
on Citysearch May 10, 2010My fiance and I got engaged and he purchased a ring for me at Kays. I discovered how much he spent and I was baffled! We took the ring back and headed to Americus Diamond. I had always wanted a ring from there because of the... (more)
rcan82
on Citysearch Apr 09, 2010I'm a bit shocked so many people are complaining about the staff. My fiance and I worked with one gentleman in particular who was GREAT!!!!!!!!! He helped us for what seemed like forever. We looked at ring, after ring,... (more)
Americus Diamond
on Citysearch Jan 23, 2010This is a response from Americus Diamond concerned the two negative reviews on Citysearch. We are very concerned when a customer expresses dissatisfaction, and we have reviewed the situations. Concerning the... (more)
make it right
on Citysearch Jan 13, 2010In 2001, I purchase 3 rings from these bandits at extravagant prices for my future wife and I. At the time I was insured that the exchange policy applied to all 3 items. You know, if you want to return it later for an item... (more)
Seth Thomas
on Citysearch Dec 25, 2009Living in the 'information age', you can now do a ton of research on line before making a large purchase such as an engagement ring. If you are the type of person that does your 'homework', you will not pleased with... (more)
TTUMD
on Citysearch Sep 04, 2009I bought an engagement ring and wedding band at Americus a couple of months ago. As background, I also visited Jewelry stores at La Cantera (helzburg and Tiffany). Pros: 1. Outstanding selection - really the... (more)
SAR2009
on Citysearch Aug 15, 2009I must agree with the last poster - all those positive reviews look FAKE! All the usernames are exactly the same layout. Anyway, my fiance just purchased my ring at AD because I couldn't find what I wanted anywhere... (more)
LYM2003
on Citysearch Jul 29, 2009First, I'd like to point out the trend in the usernames of "customers" writing other reviews...these are apparently fake usernames created by Americus Diamond employee or management! Second, every time I've... (more)
Jack082
on Citysearch Mar 12, 2009Americus Diamond was a wonderful experience for me. On my initial look for the perfect diamond at other stores, I found smaller selections and staffs that were more concerned about me buying the diamond that day than... (more)
Laura1561
on Citysearch Feb 22, 2009When we first came in, we were not even sure if we were going to buy anything. Mondelle was really honest with us, and told me when I was looking at a lower quality diamond. He was patient with us, in that we requested to see... (more)
Omar238
on Citysearch Feb 20, 2009This place is awesome!! I've been to several other places looking for an engagement ring and no one made me feel so "at home" and comortable. There was no hasseling or pressuring what-so-ever. I was helped by a... (more)
LukeB51
on Citysearch Feb 20, 2009As a first time buyer of an engagement ring, I was fairly nervous about the whole process. Thankfully, the associate was friendly and knowledgeable, and helped put my anxiety at ease. I felt comfortable through the... (more)
NickandMelinda
on Citysearch Dec 27, 2008What an amazing experience! We were guided and informed throughout the process of choosing an engagement ring so that there was no doubt that we found exactly what we wanted. The willingness of the sales staff to... (more)
Tommy313
on Citysearch Dec 27, 2008As a lifelong native of San Antonio, I remember first seeing the Americus Diamond sign on the North East side of San Antonio some time in the mid- 1980?s. As long as I?ve had knowledge of the term ?fine jewelry,?... (more)
FranciscoandJessica
on Citysearch Oct 18, 2008Our experience at Americus Diamond was easy and fun! We want to thank Henry for all of his help and for his help and his patience, as it took us a while and a few visits before we-- without a doubt-- knew Americus Diamond... (more)
LuisandDebra
on Citysearch Oct 18, 2008From the moment we walked in, we were greeted and educated on how to choose a diamond. Steve was very helpful in assisting us in choosing an engagement ring. We liked the large selection of jewelry and the atmosphere. I... (more)
SallyandGarland
on Citysearch Oct 18, 2008Americus Diamond in San Antonio has a beautiful facility. The staff is always courteous, friendly and efficient. I purchased my engagement ring and wedding band from Americus Diamond twenty-three years ago, in... (more)
DougandJill
on Citysearch Oct 12, 2008Americus Diamond is fabulous!! Karen was my sales representative when I got engaged two years ago, and she was here when I walked back in recently to buy my wedding ring with my fiance. She not only remembered us both,... (more)
Viviana11
on Citysearch Oct 12, 2008Mondelle was very helpful with his knowledge. He was very patient and made us feel appreciated. There was never any rush or pressure to buy. He showed us plenty of diamonds under the microscope and helped us find the... (more)
ChrisNDarren
on Citysearch Oct 11, 2008The staff at Americus Diamond has been extremely helpful. They helped my then fiance purchase my beautiful ring from Iraq and were very courteous when I came in to buy our wedding bands. They've always greeted me with... (more)
JakeandLaura
on Citysearch Oct 11, 2008I have been shopping for an engagement ring for a while and I expected no be hassled like I had been at every other jewelry store. I could not have been more wrong. The staff at Americus Diamond was very helpful and very... (more)
Trisha239
on Citysearch Oct 07, 2008I came in today to look at engagement rings. I am a very anti-marriage kinda gal, but with the relaxed atmosphere and friendly, not too pushy sales personnel, my cold feet warmed and I was able to find something that fit... (more)
JohnandCaroleAnn
on Citysearch Oct 07, 2008I first saw the ads for Americus Diamond on television. I was impressed with the statement that Americus has no sales and the salespeople do not work on commission. This gave me the impression that Americus Diamond... (more)
Jake121
on Citysearch Sep 30, 2008For starters, the structure is beautiful. In my line of work light is very important. The structure uses natural and artificial light wonderfully. As far as the service goes, one could not ask for a more... (more)
Rudy009
on Citysearch Sep 28, 2008I heard about Americus Diamond by watching a show on TV one late night. I found it to be one of the most interesting shows I have ever seen, going into all about how diamonds are found, formed, etc... About the service:... (more)
Eliza230
on Citysearch Sep 28, 2008My fiance informed me of this store, and for it to be the first place we looked into. I really like the atmosphere. The service was very quick and Mondelle was quite informative and very attentive to our liking. He... (more)
Carmelita251
on Citysearch Sep 24, 2008My husband and I came to Americus Diamond out of curiosity on their prices, how they compare with the other high-end jewelry stores. I was amazed at how their prices are pretty fair and much less than most jewelry... (more)
ErnieandJanet
on Citysearch Sep 24, 2008I looked around for quite some time at Zales and other retail diamond stores and one night I saw Americus Diamond's television show explaining, in detail, their products and knowledge of diamonds. After watching... (more)
Jim021
on Citysearch Sep 17, 2008I wanted to purchase a diamond ring for my wife, but I was hesitant because of my lack of knowledge. After watching "Buying Diamonds Intelligently," I had the knowledge I needed, and Americus Diamond would be where I... (more)
Patty175
on Citysearch Sep 13, 2008A wonderful experience! I knew nothing about "settings." Mondelle was an excellent resource. He was attentive, patient and incredibly knowledgeable about the settings, the diamonds and the store policies. This... (more)