Twiggs Salonspa
Business Information
Beauty SalonsMasterCard
Customer Reviews (71 reviews)
Dreyes
on Citysearch Jul 22, 2009Ummm I have a question, (a few actually) How many lbs do I have to be to get an appt. at this salong??? Does being pregnant count as being fat, or do I have to wait until after I give birth??? Oh Im mexican, can I still go?? Oh... (more)
ccmjjcja
on Citysearch May 10, 2009I was just watching a rerun of the Split Ends episode and omg!! I would never ever go into such a stuffy stuck up salon. Shauna thinks she is all that and I'm sorry there is nothing that special about her she's certainly... (more)
jenetf
on Citysearch May 10, 2009As a longtime hairdresser, I have to say after watching the split ends episode I was APPALLED. Saying you would never have a fat person work for you, is disgusting. Hairdressing is about making people feel beautiful.... (more)
Vicki304
on Citysearch Apr 28, 2009I found the whole salon experience absolutely wonderful! From the nice greeting at the door to the pleasant stylist that made me feel quite comfortable at her station. An offering of beverage and snack started off my... (more)
debra2you
on Citysearch Mar 11, 2009After watching the episode of Split End's I have a question for Shaunna. Would you take the money from a "Fat" customer? I hope you have had the opportunity to watch yourself on the show and realized how cold and mean you... (more)
MrsDavis
on Citysearch Mar 11, 2009Wow! OMG! I can not believe that TWIGGS salon is still in business. Shaunna is so low class. That woman oh no...GIRL, needs a reality check. Just pray them..they truly need it. (more)
Jackie7870
on Citysearch Feb 07, 2009Well I just have to think that if this salon received any stars at all especially 3 or more that it is the salon's employee's such as the ridiculous owner Shaunna or the completely rude and snotty Kristy who posted those... (more)
Wayzatananny
on Citysearch Jan 16, 2009I have gone to Twiggs for the past 4 years. I did not find out about the Split Ends episode until I had already decided to leave Twiggs after being lied to many times by the Salon. I had an appointment with my stylist in July... (more)
Odawa77
on Citysearch Nov 12, 2008I just watched Split Ends, I realize that a review should be written based on a persons experience but based on what I just watched I would never set foot into Shauna's salon. I can't imagine ever even thinking the rude... (more)
lovehair1
on Citysearch Oct 10, 2008My God, why cant we all just get along. I was in a state of shock to see how these folks belittle people. You need to have Tabitha come to your salon and straighten you guys out, talking about fat people and someone wearing... (more)
Krbkrbkrb
on Citysearch Oct 09, 2008the owner was on Splitends the TV show on Style. She presents as an elisits and entitled snob. I would never recommend this salon nor would I ever suggest it to anyone. If I heard someone was going there I would recommend... (more)
Citysearch User
on Citysearch Oct 07, 2008I've never seen this split ends eposide people are referring too...but Twiggs had a 50% first time customer coupon so I gave them a call. They had an appointment available that same day at 6:30pm. The woman on the phone... (more)
Citysearch User
on Citysearch Oct 05, 2008These guys think a razor cut is so cutting edge!! I'm 30 and have gotten many razor cuts since high school. Obviously razor cutting didn't make it westward across the Mississippi to quickly. Shauna is completely self... (more)
amy1523
on Citysearch Oct 03, 2008I saw the split ends episode and was actually surprised that the salon was nothing like I expected. I had a coupon for 50% off, so I decided to try it. I had an apt with Lisa, a senior stylist. She was great! I have gone to 4... (more)
sschwarz17
on Citysearch Oct 01, 2008I have been to Twiggs SalonSpa 4 times, and have had 1 good experience thus far. My initial visit was for a manicure with a group of girlfriends the day before a wedding. The manicure was nice and relaxing, but the polish... (more)
brigadoon333
on Citysearch Sep 28, 2008WOW - I am amazed at all the folks out there that decide to write a review about a business that they have never entered. I never saw the episode of Split Ends that folks are talking about but is it really any different than... (more)
JLawr
on Citysearch Sep 10, 2008Just saw the re-run of Split Ends. Shauna, you don't walk into someone's business, dressed like a rich, spoiled hoochie-mama, carrying your rodent, and expect everyone to be "OK" with it. Your salon is so cold and... (more)
Citysearch User
on Citysearch Sep 09, 2008I was absolutely mortified. I would never return. Staff was completely self absorbed, appearing to make the client feel fortunate to be in the salon, instead of happy I was a customer. Staff needs to get over... (more)
Citysearch User
on Citysearch Aug 14, 2008SO They say It's all about you??!! No, it was all about Shauna. I walked out. After being told that the cut I wanted wouldn't flatter the face shape of someone with a weight problem. Why anyone goes here is beyond me. Why... (more)
nickshober
on Citysearch Jul 28, 2008I GO TO THIS SALON ALL THE TIME.... AND I LEAVE HAPPY AND FEELING GOOD ALL THE TIME.... AND ALL YOU PEOPLE DOING THE BAD 1 STAR COMMENTS PROLLY HAVE NEVER BEEN TO TWIGGS SALON SPA BEFORE... YOU ARE JUST SAYING THESE THINGS... (more)
DepartmentOfLabor
on Citysearch Jul 26, 2008If there is poor lighting you can not see how poorly your hair is cut. Good thing since the skill here is minimal. everyone will get the same cut. Pathetic bobs galore. Shauna the owner is a walking violation of OSHA and... (more)
Citysearch User
on Citysearch Jul 26, 2008These people are NOT nice! All they care about is getting your money.. Shauna was extremely bitchy and her dog just runs around like crazy.. They are very unprofessional. 2 of the stylists were snickering at a client... (more)
osato
on Citysearch Jul 05, 2008I work at a high end salon on 5th Avenue in New York City and I can tell you that not one employee acts like that. This place has a long way to go with their "cutting egde" razor cutting skills. Just because you use a razor... (more)
starla007
on Citysearch Jul 04, 2008I got my hair done here and would never go back let alone suggest this place to others. So rude, cold and they did not seem that intelligent. (more)
pussnboots07
on Citysearch Jul 04, 2008This salon is totally overrated. Chrissy, that rude, brown haired assistant, gave me a bowl cut. I would only recommend this place if you like rude skanks and bowl cuts. (more)
Depetro
on Citysearch Jul 04, 2008An absolutely horrible experience. The wannabe posers thought they could do a fab job on my hair. Well, the young gentleman - if you want to call a tacky little boy - was such a poser that I knew he was no help. Then the so... (more)
Misscia
on Citysearch Jul 04, 2008After watching split endz, I figured I'd google the salon. I live a few hours away. I was appalled at the way Shauna treated other people. Not even just her clients. She is quite possibly, the rudest unimportant person... (more)
tiramisu22
on Citysearch Jul 04, 2008Just saw "Split Ends" and felt the need to post a review so that the pompous wannabes at this salon will see that you can't treat everyone in a mean, nasty and condescending way without expecting some kind of karmic... (more)
Citysearch User
on Citysearch Jul 04, 2008This salon is not worth your time and money. They perceive themselves as a higher end salon however, the staff do not have the proper etiquette and professinalism towards their clients. Shauna, the stylist thinks... (more)
KristinLindquist
on Citysearch Jun 30, 2008I had a truly wonderful experience at Twiggs as a new client. The salon is edgy and upbeat. Literally, everyone in the salon looked like they just stepped out of a fashion magazine -- very inspiring. Shauna, my hair... (more)
BeauxDBeaux
on Citysearch Jun 17, 2008My girl friend in Los Angeles is coming into MN to visit and wanted to know if I thought she was too fat to get her hair cut by Shauna. I told her to call ahead and find out what Shauna's weight limit is for new out of town... (more)
drrebeccat
on Citysearch May 27, 2008I HAD A VERY POOR EXPIRIENCE! I had randomly made an appointment for a cut and a color and was very disappointed with the results...my haircut was uneven throughout and was cut with a razor leaving it with tons a... (more)
JetSetOne
on Citysearch May 16, 2008The place looks nice ..... thats about all there is to say. A couple friendly counter people but overall i wouldn't even expect that kinda of snobby judgemental attitude getting my hair done in beverly hills or new... (more)
Fashinova
on Citysearch May 14, 2008I just got finished watching Split Ends and being into film making myself out here in Los Angeles, I can tell you that Twiggs' owner Shauna, was not played up for the show! First of all saying that, "no good stylist has... (more)
Missskitttin
on Citysearch May 13, 2008I would not be caught there among such hateful people. I don't know why they behave like high society when they are really very small town. Cuts are not modern and way overpriced. Shawna needs a makeover. It s sad to see... (more)
Kutter47
on Citysearch May 13, 2008I just got done watching "Split Endz", the treatment I witnessed of the stylist from Az. was just down right horrific, I don't know how the poor girl didn't just end the show right there. Kristy is rude, thinks she is all... (more)
Citysearch User
on Citysearch May 13, 2008Never have I seen such unprofessionalism. Not to mention outright discriminatory behavior (by Shauna). To think that females such as these two still exist in the world! Kristy is a mini-me of Shauna. How sad that... (more)
Citysearch User
on Citysearch May 13, 2008She could get in plenty of trouble b/c she said she would not hire fat people. Her clients are fat. I wonder if she could live her lifestyle if her fat clients left. (more)
Citysearch User
on Citysearch May 12, 2008Scripted- maybe? If so why would you want to protray yourself that way? I think that is how they really are. Life is too precious to be worrying about butt marks on the chairs. PLEASE! And Shana you made several slurs... (more)
Citysearch User
on Citysearch May 12, 2008I have to re-post my review because apparently it was too honest and the use of explatives is prohibited. Wow, whatever happened to our 1st Amendment Rights? I really wouldn't waste my time re-posting my review,... (more)
Citysearch User
on Citysearch May 12, 2008It is my personal and professional opinion as a master designer at one of the top spas in the nation, that Shauna's behavior and personal etiquette were inexcusable. How dare you have the audacity to discriminate... (more)
pumage
on Citysearch May 11, 2008I have been going to Twiggs SalonSpa now for over 2 years and Shauna cuts my hair. Its one time per month that i will always feel fantastic every time that I'm there and after i leave. Twiggs and Shauna are definitely... (more)
iheartmpls
on Citysearch May 11, 2008Hello All! Here's the deal: the way the salon is scripted in "Split Ends" is not the way I feel when I am in the salon. I always leave feeling wonderful and I get stopped on a regular bases as people ask me where I get my... (more)
Aboule
on Citysearch May 11, 2008I had the absolute worst experience getting my hair cut by the owner of Twiggs Salon! She is as she portrayed herself on Split Ends. Apparently, my review is too colorful...so I am unable to express my... (more)
reesmoore
on Citysearch May 11, 2008i am a professional hairstylist in slc,utah . i watch split ends all the time and there is almost always an ego on there that gives hair stylists a bad name but i have to say the Twiggs salon owner tops them all ! Let me say... (more)
Citysearch User
on Citysearch May 11, 2008Ms. Shauna is one of the least happy people I have ever seen in my life. What a cold-hearted, self centered person. What is going on with her and that bizarre nephew, that he comes every day to do her makeup, that is just... (more)
tlp38
on Citysearch May 10, 2008I don't have a lot to add that hasn't already been said other than to reiterate that cutting all hair with a razor is a really bad idea. Fine or bleached hair should not be cut with a razor unless you are looking for fuzzy... (more)
CHWhitmore
on Citysearch May 10, 2008The salon is alright but after watching split ends and seeing the tacky way the dresser dealt with people and was critical of everyone and thing I don't recomend them. I was asshamed of what came out of gucci's moms... (more)
jhill4mpls
on Citysearch May 09, 2008I was out in the boondocks and needed a trim so I gave this place a try. Rude service from a bunch of stuckup kids that had no idea how to do anything besides talk about how great they were. The haircut was equal to something... (more)
kellyw88
on Citysearch May 09, 2008I am watching Split Ends on Style network right now, and your shop does not give Minnesota a good name. I have been to some of the best salons in Minnesota, and yours is not one that I would ever frequent. What ever... (more)
Citysearch User
on Citysearch Apr 29, 2008This salon has some of the most unbelievably rude people I have ever spoke with. After a consultation here where my stylist spent more time looking a herself in the mirror than at my hair, I think I will go else where.... (more)
kaylajm100
on Citysearch Mar 23, 2008I had a bad experiance about 6 years ago at another salon and had to have my hair cut from the small of my back to my chin and have not been able to grow it out again. I talked with 4 different salons about hair extensions and... (more)
margobas
on Citysearch Dec 21, 2007Wow---for a supposed "classy" salon, this place has a long way to go. Just getting someone on the phone is a hassle! After multiple attempts to schedule services at this salon over the past year, I am fed up with their... (more)
daeva84
on Citysearch Nov 30, 2007I received a $50 gift certificate for my birthday to go to this salon and get my hair cut. Not only was the stylist unpleasant, but she did not listen to anything I said. I walked in with a picture of what I wanted and asked... (more)
magnolianoe
on Citysearch Jul 17, 2007On hold for 15 mins to book consult. At the salon, kept waiting 25 mins - by what turned out to be the owner. Never acknowledged that she'd kept me waiting much less apologize for it. Proceeded to tell me how expensive her... (more)
sjohns72
on Citysearch Jul 05, 2007I just moved to minnetonka and was recommended to Twiggs by a co-worker. I didn't want to step on her toes and go to the same stylist, so I called and got in with CJ. I couldn't have been more pleased! She actually listened... (more)
akester1
on Citysearch Jun 24, 2007I have been searching for a new salon since my favorite stylist moved from Minneapolis. I decided to give CJ at Twiggs a try based on reviews on this site. Big mistake. First and last time I will spend money at this salon.... (more)
trickybiscuit
on Citysearch Jun 13, 2007Twiggs is a modern, visually pleasing salon, Acoustically it can be very loud, not at all helped by the music which can be too loud and at times, simply annoying with repetitive shrieks of something just a bit too cool... (more)
betsi100
on Citysearch Dec 23, 2006I had a cut here recently. My stylist was pleasant and did a nice job styling it. It wasn't the one of the best salons I've been to but it wasn't bad either. The lighting was alittle disturbing and I'm not sure if there is a... (more)
tapresearch
on Citysearch Dec 04, 2006If you can make it past the fact that you get put on hold for 3 to 10 minutes (yes, I've timed them!) EVERY time you call to make an appointment... the service you get from the actual hair and nail staff is fantastic.... (more)