I Do I Do Bridal

636-346-7304
134 Chesterfield Valley Dr
Chesterfield, MO 63005
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Business Information

Bridal Shops
Bridal Shops

Customer Reviews (58 reviews)

pandacubby

on Citysearch Sep 13, 2009
My daughter got married Sept 6th. We originally had a terrible time with the previous owners of I do, I do Bridal, never returning phone calls or e-mails and lying about my daughter's dress and veil, saying it was... (more)

lesade

on Citysearch Aug 31, 2009
I am a bridesmaid in a Sept 2009 wedding and originally purchased my dress from I Do I Do while the previous owner was still around. After not getting our dresses in July or August even as promised, the new owner I guess... (more)

KBurke

on Citysearch Aug 18, 2009
I am a manager of a small bridal boutique in St.Louis and I frequently look on here to see what brides are thinking of the stores around us. I have never personally been into I do I do, but I have dealt with several... (more)

huggybear1955

on Citysearch Aug 17, 2009
Just read all the other reviews that people have to say, STAY AWAY GO SOMEWHERE ELES TO GET YOU WEDDING DRESS & BRIDESMAIDS DRESS. And your mothers dress too, It took 7 months to get the girls dress & it took 6 months to get... (more)

kw1983

on Citysearch Aug 02, 2009
I experienced the worst customer service possible at I Do I Do Bridal. My dress needed alterations on 3 hems on the top and some inches taken off the bottom. Charlene (not the seamstress) pinned me at my first fitting. I... (more)

carh515

on Citysearch Jul 24, 2009
ONE WEEK before the wedding, they told my bridesmaid her dress was not coming. Apparently they did not place the order on time, because she ordered it 18 weeks in advance and they said it took 14 weeks max. For the past... (more)

jmw410

on Citysearch Jul 15, 2009
I am so upset over every little thing at this place that I will keep it short. They have done nothing but cause me stress and then when something goes wrong they turn it around and blame the customer!! I have never dealt... (more)

amttb

on Citysearch Jul 12, 2009
They don't even deserve a one-star rating. I wish I had done more research before taking my bridal party into this store. We only drove all the way out there because my girls wanted a dress that was $235 at stores, but we... (more)

jult

on Citysearch Jul 07, 2009
My niece found her wedding & bridesmaids dresses here... my 2 daughters are both in the wedding. We have seen nothing but lies and the most unprofessional group of people in my life. I am a professional person - in... (more)

november09

on Citysearch Jul 06, 2009
Their store website is not working, I want to read the positive reviews......oh my...I might be loosing my deposit......I wish I had read all those reviews before I put my deposit down............ (more)

septemberbride09

on Citysearch Jul 01, 2009
I took my bridesmaids to I Do I Do Bridal because they were going to give a little more of a discount on the dresses we picked out than another store. Well I wish I had just gone with the original place we went to! After... (more)

mrsSzudajski

on Citysearch Jun 16, 2009
I purchased a wedding Dress at I do I do the dress i purchased was strait off of the floor and the one I was in love with they gave me a 50% discount for buying strait off of the floor and told me that they would clean the dress... (more)

Bears

on Citysearch Jun 11, 2009
PLEASE BE CAREFUL WHEN GOING TO THIS STORE OR THEIR SISTER STORE "GLITZ PROM" AT CHESTERFIELD MALL. MY DAUGHTER WAS TO WEAR A TONY BOWLS GOWN I BOUGHT FROM GLITZ TO A STATE PAGEANT THE GOWN WAS VERY EXPENSIVE AND THE... (more)

stlbride

on Citysearch May 20, 2009
After reading the reviews I was skeptical but we went and they have the biggest selection of gowns in town and they let me try on as many as i wanted (at least 40) I was not rushed and they let me decide instead of pressuring... (more)

mobsurvivor

on Citysearch May 08, 2009
I am the mother of a bride who was married in an absolutely beautiful ceremony in December. We began planning a year in advance, and virtually every vendor we worked with was extraordinary....with one glaring... (more)

BrideWonder

on Citysearch May 05, 2009
I went to I Do I Do in October of '08 for my wedding in June of '09, found a dress and veil, and ordered them from Charlene. The items were due to be in sometime in February, however when I called the dress wasn't there. They... (more)

paige0824

on Citysearch Apr 14, 2009
Thank you for all the negative reviews i saw on this website. I was in I Do for a consultation and was stressed because there was a girl screaming at the owner about her dresses being the wrong color and not in on time. The... (more)

laur077

on Citysearch Feb 20, 2009
I bought my wedding gown and bridesmaids dresses from I Do I Do and I had the best experience!! These ladies are sooo nice and helpful. Everything came in with perfect timing and was altered beautifully. My sister also... (more)

Tricked Bride

on Citysearch Feb 13, 2009
Don't be fooled (more)

bigbrand00

on Citysearch Jan 10, 2009
Honestly... I DO NOT UNDERSTAND why the owners are not acting upon these multiple problems that these poor customers had to go through. WHY ARE THEY STILL IN BUSINESS?? Don't they read these reviews!? I CAN NOT... (more)

pr1ncessbr1de

on Citysearch Jan 10, 2009
I had an appointment and when I got there I was completely ignored. Thank goodness i had friends there to help me. When I was ready to leave the owners husband asked me which dress I was getting and when my wedding was. I... (more)

FatBridesmaid

on Citysearch Nov 23, 2008
We purchased our dresses in November of 07. The dresses came in this October 08. Since they took 11 months to get in there was no time to exchange them for the correct sizes.They did not do any measurements on me. I had to... (more)

MrsBean08

on Citysearch Nov 02, 2008
Wow! Where do I begin? I could write a book but I don't have the time! I got married 10/4/08. I ordered my wedding dress in NOV. of 2007 and bridesmaid dresses in Feb 2008 ( nine months before my wedding)! Well my dress came... (more)

jabe4

on Citysearch Oct 25, 2008
Not only is their service disgusting at best, the way they treat your dress is also disgusting. After they called me to tell me my dress was in, they lost it. I was excited that it was finally in and went to pick it up but no... (more)

Tuxedonightmare

on Citysearch Oct 23, 2008
I was very pleased with I Do I Do up until two days before my ceremony! I knew all was too good to be true when my dress, veil, and headpiece all came in on time without a hitch. I made the mistake of ordering my tuxedos from... (more)

Neveragain99

on Citysearch Oct 14, 2008
I Do I Do Bridal and Glitz are both very unprofessional. I went to look for a dress at both stores and the appearance of both stores were really nasy. Come on, do they clear their stores. Nevertheless, they are the most... (more)

luvdowntown

on Citysearch Oct 12, 2008
There is a reason there are so many reviews about this store. DO NOT PATRONIZE- Weddings, proms, and pageants are supposed to be fun, exciting, and memorable. The only thing I will remember about my experience with... (more)

abmybabies

on Citysearch Sep 25, 2008
Terrible customer service. It seems as promise after promise is made to customers but the promises are never kept. When you are spending so much money and time on such an important event you should at least be given... (more)

sladyatdis

on Citysearch Sep 25, 2008
My understanding is that the store called "Glitz" is owned by the same people that own I Do I Do. I think that their inventory are all old dresses that they are trying to get rid of. I looked at the dresses and the "glitz"... (more)

pissedcustomer

on Citysearch Sep 02, 2008
My daughter orderd a bridesmaid dress on May 31, 2008 for her sister's wedding in September. She was measured by a teenager for the dress (should have been a clue) and told to call back the next business day to see if... (more)
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