Russell Toyota

410-788-8400
6324 Baltimore National Pike
Catonsville, MD 21228
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Business Information

Automobile Dealers-new Cars

Customer Reviews (22 reviews)

Guest G.

on Judys Book Dec 06, 2011
Love the fact that I can work while waiting for my car. The lounge and wireless network is great. (more)

Guest G.

on Judys Book Dec 02, 2011
The consultant was wonderful and the reason the car was not repaired was because the issue is an intermittent radio issue. (more)

Vanessa L.

on Judys Book Nov 16, 2011
David Day did an excellent job! I would recommend him to family and friends. The paper work process was very efficient from Ms Felton to Jimmy Son. (more)

zakk g.

on Judys Book Oct 27, 2011
Brent, Mr. Lee and Brittney were all very professional and accommodating. Will definitely recommend Russel to my friends and relatives. (more)

arlean d.

on Judys Book Oct 07, 2011
Mr. Mendoza was very helpful, polite, and explained me everything regarding with my warranty and the way the car was going to be fixed, He made me feel very important, and I feel very grateful, definitely I will... (more)

jody m.

on Judys Book Sep 22, 2011
David Day was great. I have purchase a new car about every 3 years and I going forward I will always buy them from David. It was the best car buying experience I have ever had. (more)

elva D.

on Judys Book Aug 12, 2011
It is because of their efforts that I remain a loyal Toyota customer and will be sure to return to Russell for my next new vehicle. (more)

schendel n.

on Judys Book Jul 15, 2011
Sales person was extremely responsive and gave me understandable options to chose from and everyone at the dealership was very friendly. Having a free loaner enabled me to continue to get to and from work while the... (more)

karly m.

on Judys Book Jul 06, 2011
Jason Doby was very up front and forthright with everything. There were no surprises. I really appreciated it - I have dealt with other dealerships where that is not the case. (more)

shia c.

on Judys Book Jun 24, 2011
Excellent service and great people! (more)

Guest G.

on Judys Book Jun 22, 2011
Check your car carefully for dents and scratches while you are at the dealership!! I just learned this the hard way. I noticed a dent and various new scratches on my car after I got home and called Russell Toyota. Don't... (more)

shiey m.

on Judys Book Jun 08, 2011
Mr. Lovelist even helped me return my rental car. He did a fabulous job and was really easy to work with. (more)

raquel j.

on Judys Book May 26, 2011
Randy Smith and Corey Snyder took awesome care of me. (more)

margie g.

on Judys Book May 12, 2011
It was low pressure. I got an internet quote that was maybe $500 over invoice, the price of the truck I ultimately chose was competitive with the best local prices, and the salesman & business office accomodated my... (more)

tonja c.

on Judys Book Apr 08, 2011
Terry, my service provider was excellent! My car was in for over a week due to the part being on back order. It was nice that she took the time every couple day to contact me just to keep me informed with what was going on!... (more)

Celina H.

on Judys Book Mar 25, 2011
James and his manager Gerron were both very straight forward and easy to work with. I appreciated their approach to helping us find the new Toyota we were looking for. The finance guy (Mr. Son) was very efficient and... (more)

dainn l.

on Judys Book Mar 14, 2011
Matt and Jason are two awesome guys, they couldn't do enough for me. I couldn't believe the deal that Matt gave me on my Jeep Grand Cherokee. And there was no pressure, everything was easy going.... (more)

Guest G.

on Judys Book Mar 14, 2011
Matt and Jason are two awesome guys, they couldn't do enough for me. I couldn't believe the deal that Matt gave me on my Jeep Grand Cherokee. And there was no pressure, everything was easy going.... (more)

lelia b.

on Judys Book Mar 07, 2011
David Day provided us with excellent guidance, customer service and patience. He located the exact car we wanted to purchase immediately and made our buying experience very easy and pleasant. George, the Manager... (more)

miranda b.

on Judys Book Feb 16, 2011
I was very impressed with my service representative, Robin Yocum. She was very professional, helpful, and kind. Robin made sure that my experience at Russel Toyota was seamless. Truly impressive!... (more)

Ricki L.

on Judys Book Feb 03, 2011
The service department was very busy the day we dropped our car off. Despite this, they were very professional and treated us very well, even offering to wash our car. Thank you for excellent service!... (more)

Sam W.

on Judys Book Dec 17, 2010
I brought my car in to this dealership to get service. I dropped it off on my way to work and I was in a big hurry. The service team got my car right in and I was not late for work. Then they called me to tell me that I could pick up... (more)

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