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Automobile Dealers-new CarsNissan
Customer Reviews (20 reviews)
mswashbu
on Citysearch Mar 13, 2010Had selected the car, and negotiated the price, only to have to negotiate the price again when talking to the finance guy ... 5 hours later. Also, had to ask them for a copy of their invoice price 3 times over that same... (more)
Joe Pale
on Citysearch Mar 03, 2010My wife and I purchased a Nissan Murano at Serra Nissan. This purchase was an important one for our growing family and we arrived at Serra Nissan loaded with questions. The sales staff, especially Josh, was patient,... (more)
Jim b
on Citysearch Feb 20, 2010Listened to our requirements in a vehicle and met them. Fairly priced auto; excellent customer service and service department. (more)
C Marie
on Citysearch Feb 20, 2010no pressure at all, I live in Hoover but the dealer over here was rude so I made the drive. Noce people, professional salesperson, clean bathrooms. good experience overall (more)
Marty Brill
on Citysearch Feb 19, 2010My wife and I purchased a Nissan Altima at Serra Nissan. We had fun buying a car with the people at Serra Nissan so much fun we headed off to dinner and celebrated. (more)
Deb Z
on Citysearch Feb 16, 2010The general manager Randy Visser is very personable and great to work with. So is his well chosen sales staff! (more)
Bob Acre
on Citysearch Feb 15, 2010I had an excellent car buying experience with General Manager Randy Visser of Serra Nissan. He was careful to match my car with my family. I have always had great service from the dealership. The people there did a... (more)
BHewett
on Citysearch Feb 11, 2010The entire staff was a pleasure to work with at Serra Nissan. They made purchasing our Nissan Armada as seamless as possible. Furthermore, they continue to offer great service even after the sale. We have been... (more)
PaigeCanterbury
on Citysearch Feb 10, 2010Serra Nissan of Birmingham has to be the most family oriented establishment I have had the pleasure of being employed at. The management team here is oustanding and always willing to lend a helping hand with their... (more)
gramparay
on Citysearch Feb 10, 2010We have purchased several cars from this dealership and have been very satisfied with the service we recieved. Great people!!!!!! (more)
Steph A
on Citysearch Feb 08, 2010Refreshing to find Managers so easy to work with and eager to find me the best deal. So interested in making me happy and finding the vehicle I was looking for. Awesome place to do business, I will be back... (more)
Andrew P
on Citysearch Feb 08, 2010Buying my Nissan Titan was a great experience.i found the truck i wanted and Gerald and Greg made me a great deal.i was also surprised that the General Mgr. personally introduced me to the finance dept. Eddie in fiance... (more)
millerac
on Citysearch Feb 08, 2010Every time I step foot into Serra Nissan they treat me like I am family. I am amazed at how much they go out of their way to give me the highest quality service available. Every employee from Sales and Service to the... (more)
LarryF
on Citysearch Feb 08, 2010I have met the General Manager, who is really a great manager, and the other managers at Serra Nissan, who are equally as great.. Although I was not driving a Nissan they took care of my service needs expertly and... (more)
Thompson19
on Citysearch Feb 08, 2010I continue to be impressed by the friendly, professional and knowledgeable staff at Serra Nissan. From management and sales to the service department, I feel as I am valued as a customer, which is very important to me... (more)
MLester
on Citysearch Feb 08, 2010I am located off 280 and actually drive further to Serra Nissan because of their staff and service. Mark Nenadic has personally assisted me and I didn't even realize he was the Service Director until later. I like... (more)
management solutions
on Citysearch Feb 08, 2010Roland was very nice on the phone when I called to ask a question. The showroom was neat and well organized. the bathrooms were clean. Sergei the manager was professional and we were never pressured... (more)
LNobles1
on Citysearch Jan 09, 2009Jimmy Vernon in Service is great. I drive in from hoover and pass 2 other Nissan dealers to come to Serra because of the honest service department. (more)
carter1165
on Citysearch Feb 24, 2008I have bought 4 new nissans from Serra, and with 9 years of experience with their sales and service department I can say these are good Christian people running the place who look out for your best interest.... (more)
vdatla
on Citysearch Aug 07, 2006Unprofessional attitude, unethical practices, false verbal promises, humiliating approach, irresponsible, unreliable and not at all helpful. Serra nissan stands for this in perfect meaning. Don't let... (more)