Frances Ray Jules Salon
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Customer Reviews (285 reviews)
Meredithbrooke
on Citysearch Aug 19, 2009I love Frances Ray Jules- Kathryn cuts and colors my hair and she's fabulous. I had never colored my hair before and was really nervous, but she does a great job and made me feel totally comfortable. I got so many... (more)
curlygrl87
on Citysearch Jun 03, 2009I got the 12 week Bioionic straightening treatment done today with the manager and it was amazing. I walked in looking like I put my curly hair in an electrical socket and in two hours walked out with frizz free straight... (more)
plola08
on Citysearch May 30, 2009Kathryn recently gave me a complete hair makeover and I couldn't be happier. The color and cut are exactly what I wanted. I have had more compliments on this hairstyle than any other style in the past and I have also... (more)
gfharmon
on Citysearch May 14, 2009All of the stylists at FRJ are attentive and listen to what you want. They don't take liberties you aren't comfortable with and always make sure they are giving you what you want. Jennie is great; very sweet and always... (more)
kubc09
on Citysearch May 11, 2009I have been a client of the salons for almost a year. I always feel so welcome and so comfortable and I leave looking flawless every time. Kathryn has never made me feel like I am just another client. She really pays... (more)
ashleymichelle1
on Citysearch Apr 22, 2009The salon is bright and decorated very well. The space is a lot bigger than their previous location. Everyone is friendly and cheerful. I went to Jennie a few times and was very pleased with the results. She actually... (more)
limeswirll
on Citysearch Apr 14, 2009Jennie the best walked in with no appointment and got amazing fingers and toes she was a doll and i'll be going back my mani/pedi was only 35 so cool I am so so happy... (more)
limeswirll
on Citysearch Apr 14, 2009happy with my results color and cut so happy with the stylist he was very helpfull during the consultation he gave me a few ideas that realy helped..I'll be back Ben my hair looks great (my boy friend loves it) best salon... (more)
redsoxfan21
on Citysearch Mar 28, 2009I urge you not to go to this place. These guys are totally unprofessional. Ben and Rich have no business sense. They are obviously writing their own reviews on here. Every bad review has some comment trying to defend... (more)
SeasonPie111
on Citysearch Mar 27, 2009Well this review is for the best salon in Boston Hands down all of you haters out there especially (Anni17/DiDi/and of course Sweetie pie) your previous reviews sound like the same person they really do.... Also OSHA... (more)
Sweetiepie
on Citysearch Mar 26, 2009For one, I got offered wine at this place. My cousin who works for OSHA will be going there. This is totally against Health codes. On top of that, these guys are discussing personal matters about their employees to... (more)
thebettertwin
on Citysearch Mar 20, 2009I recently had a full head of extensions done by Ben. Not only do I love the added length, I love the extra volume I got from them. It took about 5 hours to put them in, and the staff was so accommodating while I was there,... (more)
DiDi
on Citysearch Mar 17, 2009I made an appointment with Ben the owner who was too busy yelling at other employees and not paying attention to my hair color. I sat through the worst experience in a hair salon ever. This "man" is not a professional.... (more)
silly345
on Citysearch Mar 17, 2009Went to this salon for the first time this week and saw Ben he was amazing and extremy friendly . I read a bunch of review and thought why not he has some loyal client and just made another ...He knows his haircoloring a... (more)
bumba01
on Citysearch Mar 16, 2009I have been going to FRJ for over a year, which is a record for me. I previously jumped around from salon to salon on Newbury. It's got the feel of a neighborhood place, with no attitude and no outrageous prices. Jessie... (more)
julies1212
on Citysearch Mar 16, 2009I have been a client of the salon for almost a year. I first went to see Kathryn for a haircut and I love what she did to my hair. She gave me the best haircut I have ever had in my adult life. After my first appointment I made... (more)
tellmewhyyoudo2008
on Citysearch Mar 14, 2009yes I am 1 of the owners and I am not what other people perceive me as but, i will protect my staff from verbally and sometimes physically abusive customers. So if you want to coming in a salon that OUR MOTTO... (more)
anni17
on Citysearch Mar 13, 2009I wouldn't recommend this place to anyone! The owners especially are extremely rude and have no class. Jacquelyn who cut my hair did not know what she was doing............... (more)
bestintown205
on Citysearch Mar 11, 2009Been going to frj salon for a log time and let me say I \"v got nothing but respect from that staff and the 2 owner are the funniest guys ever . Now lets talk training it is a must and my stylist Jessie tells me how much they... (more)
jtc137
on Citysearch Feb 07, 2009Great salon -- wonderful cuts, color and atmosphere. All of the stylists and staff are incredibly friendly. I've had work done by both Ben and Katherine, and they're both awesome.... (more)
gapgirl78
on Citysearch Feb 06, 2009I have been a client of Frances Ray Jules since last summer. I get a heavy foil with several different blond colors and it looks so natural. The colors are never too blond or brassy and she has never even had to use a toner... (more)
cdw11111
on Citysearch Feb 04, 2009I have asked several times to be removed from their SPAM list and they have not done so. Not only do I receive spam that I did not solicit, but the owner has no internet etiquette. He includes everyone of the e-mail... (more)
JRR2
on Citysearch Jan 31, 2009I first visited the salon for a wedding walk-in hair trial, without an appointment or a call ahead. Instead of trying to reschedule me for another day, Ben and Rich stayed open an extra hour after closing to do my hair... (more)
Darla615
on Citysearch Jan 14, 2009I cannot say enough about Frances Ray Jules. The staff are friendly, the shop is clean and very chic and the services are top notch. I recently got a hair cut by Jennie and she did a fabulous job. She listened to me and gave... (more)
jpsgirl78
on Citysearch Jan 12, 2009Kathryn is just awesome at what she does, I just went from being a boring brunette to a sassy highlighted blond and she made it look great! People can't stop telling me how much they love my hair...they all want to know... (more)
Solidhonestopinion
on Citysearch Jan 06, 2009The first time i go to this salon after i reviewed most of the reviews. I wish people would be honest.... The salon is clean, the people are very nice and friendly, the prices are very reasonable, but the service stinks... (more)
Ally315
on Citysearch Jan 03, 2009Kathryn performed the ionic straightening process to my hair - and I love it!! My hair was thick and had a bit of a wave to it, and now all I have to do it give it a quick blowdry and I can walk out the door. She was... (more)
kelleneo
on Citysearch Jan 03, 2009I'm the worst kind of client as I'm the one who will burst out crying if I don't like my hair cut or color. I'm a little to vain. Kathyrn has been cutting my hair for a year now and I LOVE the cut. She has added lots of great... (more)
dbeirouty
on Citysearch Jan 02, 2009Those guys write their own recommendations!!! I went to try the salon and asked for Kathryn per the recommendations online... had the worst hair cut ever! I asked her to keep the length of my hair a few inches below my... (more)
judylynch8801
on Citysearch Dec 27, 2008I was looking at the reviews and could not believe the 12/24/08 review on Jackie. I have followed Jackie from Holbrook (also meeting her as a walk in) She is very professional and I love how she is up on all the new looks.... (more)
rsoxgirl80
on Citysearch Dec 23, 2008So I went to the salon to get a haircut by Jackie. I didn't ask for her to be my stylist. She was apparently the only one available when I wanted to come in. She seemed nice but very unprofessional. When we were doing the... (more)
sparatires
on Citysearch Dec 22, 2008Today I had my first haircut at Francis Ray Jules salon and I will be going back! The reception was friendly, hte stylist worked with me and had great ideas for a new cut, and the haircut is fab. Thanks guys!... (more)
Lisamarie237
on Citysearch Dec 08, 2008I Highly recommend FrancesRay Jules Salon! The staff is welcoming and friendly and the services are great. Renee does amazing coloring and I always love the cut. I would not consdier going elsewhere for hair... (more)
bcalum03
on Citysearch Dec 03, 2008All I have to say is I am so glad I found Frances Ray Jules Salon. I recently moved back to the area and I was looking for a new stylist and someone for all my hair removal needs. I have been to the salon just once but I can't... (more)
fsugirl13
on Citysearch Nov 19, 2008I was referred to the salon by two of my friends that are Kathryn's clients. I was nervous because I have been going to the same salon for the last 10 years (in Florida). I came in for a partial highlight, a haircut and... (more)
IAmRandyMoss
on Citysearch Oct 25, 2008Wanted to give my girlfriend a full day at the spa. Called and they were very nice and accomidating. Sent her for a manicure and pedicure, hour message, and full facial. When calling they said they had a deal where you... (more)
lindsay945
on Citysearch Oct 21, 2008I am very picky when it comes to my hair and who I trust to do my hair. This week, I visited Frances Ray Jules and met with Kathryn for a partial foil. I wasn't quite sure what I wanted to do, color wise, but Kathryn helped me... (more)
kbuehler
on Citysearch Oct 20, 2008I am new to Boston and was a little apprehensive about finding a stylist I trust. Because of the reviews I decided to go to Frances Ray Jules. I made an appointment with Kathryn and am thrilled with my hair. She took her... (more)
rsoxfan1
on Citysearch Oct 17, 2008I have been to the salon three times. I have seen Kathryn and am now a devoted client. I love my highlights and my haircuts. The color has been exactly what I have wanted. She usually gets me in and out within 2 hours. I... (more)
bobbi2008
on Citysearch Sep 23, 2008Been a client for a long time and have followed Ben for most of his career pleased,happy and saticfied with the results (9years )the salon is great with a friendly staff they are great so for all you haters grow up Ben is... (more)