Puppy Palace
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Pet ShopsPet Stores
Customer Reviews (43 reviews)
Real P.
on Judys Book Nov 01, 2011Tiffany T. - Salem, NHI keep coming back to the Puppy Palace because it's the "best place around and the staff is so nice." It's "very impressive - the staff really loves the animals. It's super clean! Everyone is right... (more)
Real P.
on Judys Book Nov 01, 2011Melissa P. - Tewksbury, MACompared to other pet stores, Puppy Palace is "more personable, professional and friendly." My impression is that the pups are "very comfortable" and are in a "nurturing environment."... (more)
Real P.
on Judys Book Nov 01, 2011Naomi S. - Raymond, NH"I've been to (many) pet stores and was very impressed by the cleanliness." The staff is "very knowledgeable, friendly and helpful." (more)
Guest G.
on Judys Book Oct 25, 2011I purchased my Boston Terrier, Mo, from the Puppy Palance 3 years ago. He is the 4th dog I have owned. All 3 of my other dogs had quite a few trips to the vet during their life. Not Mo, he is the healthiest dog I have ever... (more)
Real P.
on Judys Book Sep 26, 2011Cassie T. - Chelmsford, MA on 7/16/2011The precautions you take "shows that you truely care". Compared to others, the Puppy Palace is "a lot cleaner and friendlier staff". (more)
Real P.
on Judys Book Sep 26, 2011Carly S. - Salem, NH on 8/14/11The Puppy Palace is different than other pet stores because "they seem to be well taken care of and their living space are much cleaner". My impression is the puppies are "very well taken... (more)
Real P.
on Judys Book Sep 22, 2011Kara G.-Salem, NHAugust 9, 2011"I bought a puppy here 6 months ago. He is a joy, is very good, and brings lots of happiness to our family." The way they care for the puppies and the precautions they take "is wonderful-... (more)
Real P.
on Judys Book Sep 22, 2011Christine W. - Derry, NH August 8, 2011"Very clean and very happy, healthy puppies and kittens." Merchandise selection and prices were "not bad". (more)
Real P.
on Judys Book Sep 22, 2011Tasha - Massachusetts July 27, 2011"We bought 2 chihuahuas here and we come back for merchandise, bowls, for them and always a chance to fall in love again. I love this Puppy Palace. I'm in at least 3X a month.... (more)
Kara H.
on Judys Book Sep 20, 2011This place is nothing but loving and caring. I have bought 2 puppies from this store in the past year and the people in this store are nothing but helpful and really do care about the well being of these pups. They are... (more)
Guest G.
on Judys Book Sep 04, 2011Went in a day during the week. Asked owner a couples of questions about the business and where the puppies came from. Got the answer of "all over" and I asked if that was it. Couldnt explain where her pups were from. Also... (more)
Real P.
on Judys Book Aug 28, 2011Renee A., Derry, NH"We love it here. Great stuff! Great service! Cute puppies!" Compared to other stores, this one is "excellent-way better!" "Very reasonable prices and great selection." "We bought our very... (more)
Real P.
on Judys Book Aug 28, 2011Bev L. from Lawrence, MA The Puppy Palace is a "clean place and friendly environment." It "doesn't smell like an animal store. We bought our dog here and are very happy." The boutique has a "great selection".... (more)
Real P.
on Judys Book Aug 28, 2011Mark D. - Methuen, MA on 7/19/2011My impression of the Puppy Palace is they care for the puppies "with a lot of love, better than other pet stores." The store is "better than the rest. It's cleaner, nicer, better... (more)
Real P.
on Judys Book Aug 28, 2011Angel S. from Bedford, MA"The sanitizing before entering the room" (nursery) is great. "Very, very clean." There is "no comparison" to other stores. "You are the best of all I have ever been to." "Great stuff", staff... (more)
Real P.
on Judys Book Aug 28, 2011"We like looking at the puppies." You do an "awesome job" caring for the puppies. It's "friendly, clean and professional" with a "great selection at fair prices. We bought our beagle Lily from the Puppy Palace and we... (more)
Real P.
on Judys Book Aug 28, 2011Barbara L. - Salem, NHI come back to the store because it's a "clean place". The puppies "look like they are well taken care of". (more)
Real P.
on Judys Book Aug 28, 2011Cherylanne P. from Dracut, MaI agree- the staff is friendly, prices are good, and so is the selection. I would recommend the Puppy Palace because it's "clean and well run" and the staff is "very helpful". There is "no... (more)
Real P.
on Judys Book Aug 28, 2011Michael C. from Methuen, MA"We came in looking for a lab. The staff was great and had us leave our info and they called as soon as our lab came in and invited us back." The store is clean- "Excellent- not even a dog smell,... (more)
Real P.
on Judys Book Aug 28, 2011Matthew R. of Manchester, NH:What brings me back to the store is "the variety of puppies and friendly staff." The cleanliness of the store is "way better than most." I would recommend the Puppy Palace to friends and... (more)
Real P.
on Judys Book Aug 28, 2011Elizabeth C. from Manchester, NH says:"I have been here multiple times. I love the atmosphere." "I think the animals get all the attention in the world. I love that only a few can handle the animals." Compared to other... (more)
Guest G.
on Judys Book Aug 10, 2011Just bought a puppy and feel that the experience was a good one. The reason why we felt comfortable buying from Puppy Palace was an experience that the owner denied a couple from buying a dog (Dalmation) whom already... (more)
Tata C.
on Judys Book Jul 07, 2011Nh state just got a letter from one of the employees there of her concerns in what's going on at the puppy palace. Besides the owner is not complying with state laws, she is also forging her Vets signature on health... (more)
S. L.
on Judys Book Jun 29, 2011Not sure what some of these people are talking about. Every time I have gone to the Puppy Palace, is always clean. Doesn't even smell bad. Pups look healthy and well cared for. I think at least some of these people must... (more)
Dawna M.
on Judys Book Jun 25, 2011I went inn there recently with my daughter, we were looking at the puppies, and they had no water in the teerrible bins that they are kept in!! They were all lethargic and sad looking!!! It's a wonder the state hasn't... (more)
Guest G.
on Judys Book May 08, 2011puppys had NO WATER OR FOOD cages full of POOP had kicked us out of store because we were just looking and said if your not going to buy something you need to leave puppys all had kennel cough disgusting i feel bad for those... (more)
KIMBERLY R.
on Judys Book Apr 23, 2011WELL, HERE GOES ABOUT A FEW MONTHS AGO I BOUGHT A BEAUTIFUL POMERANIAN.THE PRICE WAS A BIT STEEP BUT WHAT CAN YOU EXPECT I BOUGHT HER FROM A BUSINESS, AND NOT A DUMP.MY POMERANIAN DID GET SICK FROM GOING TO ONE ATMOSPHERE... (more)
Sharon O.
on Judys Book Apr 15, 2011Good: There are many more happy customers than unhappy ones. I'm the owner. I try to make everyone happy, but with some people that is just impossible. People need to know how to communicate properly & take... (more)
Guest G.
on Judys Book Apr 15, 2011Bad: Puppy Palace sold a close friend of mine 2 Yorkie puppies 2 weeks ago and surprise both are sick. One had kennel cough with an ear infection. But worse is the other puppy is dying of liver issues. He is skin and bones... (more)
Norine F.
on Judys Book Apr 15, 2011I had the unfortunate experience of having my heart broken by finding out one of the puppies is critically ill and will not live without a very special liver shunt surgery! The owner, Sharon new this puppy was sick and... (more)