West Hartford Puppy Ctr
860-232-8888
1148 New Britain Ave
West Hartford, CT 06110
West Hartford, CT 06110
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Business Information
Pet ShopsAquariums
Customer Reviews (30 reviews)
Gabby P.
on Judys Book Feb 09, 2011i am so happy!!! i got a cava tzu at the puppy center!!!!!!! her name is angel and she is SOOOOOOOOOOOOOO... (more)
Guest G.
on Judys Book Dec 01, 2010My sister purchased a morkie from this store and it came with many problems. It had kennel cough and a GI bug. The staff does not take care of their dogs. If you look at the pictures on the website, the dogs look sick.... (more)
Guest G.
on Judys Book Nov 28, 2010My husband and I visited the Puppy Center today, which unfortunately will our last. Let me just start by saying we have gone here for our saltwater fish and supplies for years. We were once loyal customers.Last night... (more)
Guest G.
on Judys Book Aug 16, 2010Done with this place. Service is consistently horrible, someone spiked the cool-aid with dbag juice... and the prices only make sense in their swelled up heads. Don't recomend it. You can find their whole inventory... (more)
Patricia D.
on Judys Book May 07, 2010Good: It is a pleasure shopping at the Puppy Center it is very clean, Ron has a professional manner provides superior service . I have purchased over 20 betta fish all healthy. I will always shop at the Puppy Center the... (more)
Guest G.
on Judys Book Mar 31, 2010I'd have to totally agree with victoria. A lot of these reviews are the same 'sick puppy' routine that have been submitted to an actually very good pet-store. Yet they NEVER comment on the conditions of the other... (more)
Guest G.
on Judys Book Mar 26, 2010your sadly mistaken just because they have a big sign and a new state of the art air system does not mean anything. Their dogs are still sick, Ron is still very arrogant and rude unless your wallet is out then he's... (more)
Citysearch User
on Citysearch Jun 27, 2009Very expensive place to shop i went in to buy a 1 liter bottle of Kick -Ich for $41.98 not knowing any better i bought it. On my way home i ... (more)
Guest G.
on Judys Book Mar 05, 2009I am ashamed to admit that I bought a dog from these people. All you have to do is spend a little bit of time in there and you see the staff giving every dog medication, yet they expect top $ for the animals. My dog was... (more)
gardendog
on Citysearch Jan 17, 2009we got our dog from there 4 years ago and LOVE her. she is a great dog, came home healthy and we never had any problems with her. The staff are great and the puppies are all in amazing condition. Go and see for your self!... (more)
sarahrose34
on Citysearch Dec 19, 2008These puppies are WAY overpriced - you can find each exact dog at a breeder in New England for 300-600 dollars, this store is asking 1000-2000 per puppy! These puppies are all from Wisconsin and Montana - a.k.a. the two... (more)
Citysearch User
on Citysearch Oct 02, 2008This store is clean and well organized. Everything is in place and all aisles are passable. The staff is caring and eager to assist. This... (more)
Citysearch User
on Citysearch Jun 25, 2008The store is a mess! Not only is it impossible to find anything you need here but dont count on anyone for help. Its amazing they are still ... (more)
itsmesusan
on Citysearch Jun 15, 2008They just redid the store. It smells better than it did. The have large, glass-encased enclosures for the puppies/babies, and they are grouped with other similar sized babies. Very friendly staff will allow you to... (more)
David M.
on Judys Book Mar 21, 2008I bought a an american budgie from here a month ago. He is ok--his first vet. appointment is next week--; but the other birds I saw today looked horrible. I'm disgusted with the poor care their birds get. One bird was... (more)
Citysearch User
on Citysearch Feb 21, 2008I bought my budgie there today. I've spent the week looking at their birds, and have become a regular face--visiting the store once or twic... (more)
Scott B.
on Judys Book Feb 20, 2008First of all the Puppy Center and Aquarium outside has been fully refaced along with the whole strip mall. They now have a nice big sign and spacious parking lot with easy access from the road. Inside they look as though... (more)
Citysearch User
on Citysearch Feb 15, 2008First of all the Puppy Center and Aquarium outside has been fully refaced along with the whole strip mall. They now have a nice big sign and... (more)
Citysearch User
on Citysearch Feb 11, 2008I went there to buy some fish for my 20 gallon tank. The staff suggested fish that would grow to be 7-8 inches long claiming that fish will ... (more)
Citysearch User
on Citysearch Jan 28, 2008I have been a customer of this store for almost 10 years. I was originally drawn to the store for its awesome fish department. Their staff a... (more)
Citysearch User
on Citysearch Nov 27, 2007I haven't been back in awhile, but every time I've been, the store has really smelled. I'm sure every pet store has some odor, but I've fou... (more)
Juli M.
on Judys Book Aug 20, 2007Though they keep the puppies in large enclosures with other dogs to keep them company, the state of some of the puppies really worries me. Many of the dogs that I have looked at have been underweight, and like Kim S. I... (more)
Kim S.
on Judys Book Jul 28, 2007After a long awaited field trip with my students, we were overwhelmed by the odor as we entered the store. Even more disturbing the staff was giving all of the dogs meds as they had just opened, not something that any dog... (more)
Lauren D.
on Judys Book Jul 03, 2007When I bought my puppy from the Puppy Center he had a slight case of bronchitis. They agreed to pay for his month or so of medications and the vaccines he received after he was better because he should have received them... (more)
Victoria G.
on Judys Book Jun 16, 2007We could not believe the injustice the person who supposedly owns a "fido" did to the best pet-oriented store in our area. They wrote rubbish and obviously know nothing of dogs. We've been regularly going to this... (more)
Carrie K.
on Judys Book Mar 27, 2007I have to agree with Christina. The puppies get to play all day long with other puppies and aren't cooped up in cages. I've also seen the employees talking to perspective pet owner and steer them clear of a dog that may... (more)
a m.
on Judys Book Sep 10, 2006I walked in expecting to buy a doggie toy for my fido ,instead i walked in to a nauseating smell instead.One of the filthiest petstores i have ever walked into.This business is just passing off puppy mill dogs as... (more)
Citysearch User
on Citysearch Jan 13, 2006I have to admit, when I pulled into the parking lot, I was a bit apprehensive. But was definitely quite impressed with the store when I ent... (more)
Citysearch User
on Citysearch Nov 14, 2005They have a wide selection of something for every animal. Their bird room is a little cramped but their fish and puppy sections are really ... (more)
Christina C.
on Judys Book Aug 14, 2005Most puppies are crammed into small cages and left to sit on wire mesh all day and never get to come out to play. The puppies at the puppy center are much more fortunate. Here they have 4 or 5 large glass air conditioned... (more)