Phoenix Salon & Spa
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Message from the Business
The Phoenix Salon & Spa is a luxurious, full-service Day Spa and Hair Salon, located within the prestigious Phoenix Building at 16th and Arch Streets. With a focus on 100-percent customer satisfaction, and a full guarantee on all services, The Phoenix provides an escape from the otherwise chaotic rush of Center City.
The Phoenix Salon & Spa offers valet parking, and is conveniently located on top of the Suburban Train Station. Specializing in bridal and other group parties, the Phoenix also offers a wide array of weekday and weekend packages.
The Phoenix was awarded with "Best of Philadelphia Style 2006" in the following categories: Haircut, Hair Color, Makeup Application, and Waxing. The Phoenix was also listed as a Top 5 Philadelphia Spa, as well as Top 5 for Facials, Manicures, Pedicures, and Massage. Reserve your unforgettable experience today!
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Customer Reviews (166 reviews)
gdan21
on Citysearch Nov 16, 2009I just got a great haircut from Sherry. So happy she is there. (more)
eldu10
on Citysearch Jul 26, 2009I had a GREAT haircut from Sherry. I also recevied a wonderful massage from Dion. I can't wait to go back! (more)
nbc1292
on Citysearch Jul 23, 20091. Staff is rude. 2. You have to pray they don't assign you to the someone who doesn't know what the hell they're doing. 3. Overpriced when you look at the level of service and lack of expertise.... (more)
judyr44
on Citysearch Jun 21, 2009I have been going to see Sherry for my hair- both highlights and cutting- for many years. She just moved to the Phoenix from her other hair salon and I hope the owners there realize how lucky they are that they have... (more)
luv4all
on Citysearch Jun 17, 2009I JUST HAD THE BEST RAINY DAY, THOUGH I DID BOOK WEEKS IN ADVANCE AND ITS RAINING I REALLY FELT LIKE I FOUND AN OASIS IN THE CITY TODAY. I WAS GREATED PROPERLY AND PAMPERED THE WAY I NEEDED . THANKS FOR MAKING ME A PHOENIX... (more)
Madhattter
on Citysearch Jun 17, 2009I had a wonderful experience after a short stay in there lobby, Where I was asked if I wanted coffee or tea. Then I was swooped in to the back to be pampered with all my scheduled treatments. I loved the service and the... (more)
ric911
on Citysearch May 16, 2009Easily the worst spa I've been to in Philadelphia. Most of these "glowing" reviews were probably written by the staff. Apparently, some of these folks think working in an "upscale" scale, somehow gives them the... (more)
roemama
on Citysearch Apr 22, 2009I had been given a gift certificate to the "best salon in town" but the colorist/stylist was un professional. wanted me to pick my hair color from a chart, I could do that in CVS. She used a razor on my hair and it feels... (more)
Phillynewbie
on Citysearch Mar 16, 2009I just returned from a trip to the Phoenix salon and spa where I got my hair cut and colored from Bruce. He did a great job on my highlights and cut. He listened to what I wanted done and did exactly that. The only thing I was... (more)
samantha8888
on Citysearch Mar 09, 2009I'm extremely disappointed after visiting Phoenix Salon two weeks ago. I booked a hair cut, they did not let me choose the stylist I wanted although I was a new client. And I came in 10 minutes early and wasn't seen until... (more)
CSMobileUser
on Citysearch Mar 01, 2009Best massage ever. She even took some extra time which was very nice. (more)
Dixey3
on Citysearch Jan 24, 2009Bruce has been doing my hair for 7 years and i couldnt ask for anyone better. He is the best person to have ever colored and cut my hair. Everywhere I go people always say, "i love your hair color." I would refer anyone to... (more)
glaserandsons
on Citysearch Jan 14, 2009I know it sounds exaggerated when I say "the best ever" but in this case it is true and I wanted to share my experience with Augustine at the Phoenix. I was looking for a deep tissue massage as I never bother to book... (more)
jjk57176
on Citysearch Dec 14, 2008I've had a few facials in my time(!) but it wasn't until Kim G was recommended to me by a friend who goes to Kim that I had the most exhilarating facial experience. It was virtually spiritual! Every pore in my face was... (more)
ElesaNelson
on Citysearch Nov 03, 2008Since coming to Phoenix Salon and Spa I have found the service impeccable. I appreciate the phone calls to remind me of my appointments not to mention the low parking fee when I drive down there. I have my hair cut and... (more)
tgoss7
on Citysearch Oct 21, 2008I just returned from my appointment at Phoenix Salon and am TRILLED! I decided to cut my hair and donate it to Locks of Love. Based on recommendations from Citysearch I decided to go to Phoenix and let Jillian cut my... (more)
DASP
on Citysearch Sep 26, 2008My daughter and I recently visited the Phoenix for her back to school and my back to work beauty essentials. Bruce DuBois as always provided us with an excellent cut and highlights. I always receive many compliments... (more)
Citysearch User
on Citysearch Sep 08, 2008This was the absolute best salon experience i`ve ever had! My stylist ANGELA, was the best! Would highly reccomend her she took my fried,over-processed blond hair and turned it into pure silk& the most beautiful... (more)
pjf12
on Citysearch Sep 08, 2008This was the absolute best salon experience i`ve ever had! my stylist,ANGELA, was the BEST! would highly reccomemend her, she took my fried.over-processed blonde hair and turned it into pure silk & the most... (more)
jaristeo
on Citysearch Aug 22, 2008Hands down Bruce is thee best colorist and stylist I have ever known in 45 years!! I will only trust Bruce with my color and cut. I have been a client since 1990, and I will continue to be a loyal follower of Bruce. I travel... (more)
heavybang
on Citysearch Aug 20, 2008I've been going to the Phoenix for over 3 years & every single time is a pleasant one. The service @ the salon is exceptional. Their stylists are top notch. I highly recommend Jenny, she is extremely talented w/ her... (more)
redheadx
on Citysearch Aug 05, 2008I have been with Bruce for a long time. You could not find a better colorist. His cuts are great and he is easy to work with. His suggestions on product are right on the mark. He keeps up to date on all the new processes and... (more)
marthacomic
on Citysearch Aug 02, 2008Bruce is God's gift to hair. Genius level cuts and color with none of the attitude. Truly wonderful. I haven't had a cut this superb since I used to go back and forth to NYC to go to a man who apprenticed with Kenneth, who... (more)
stylie3827
on Citysearch Aug 01, 2008I recently was told about a great hairstylist in center city named Carlos at the Phoenix salon and spa who has won many awards. I made a appointment for highlites and the brazilian hair treatment. HE is truly amazing my... (more)
katydid123456
on Citysearch Jul 29, 2008Super colorist/stylist Bruce Dubois, formerly of Toppers, is putting his stamp on the "new" Phoenix. His is a great combo of dependable hair styling skills and creativity. (more)
amyfrazier
on Citysearch Jul 26, 2008Bruce is so talented. I receive so many compliments on my cut and color. More than I have ever received. He really knows how to have vision into what will fit best for his client.... (more)
imas1805
on Citysearch Jul 22, 2008I have been going to the Phoenix for almost 4 years now, I love the atmosphere there and everyone is friendly!! Janine colors and cuts my hair and recently she told me about this new treatment they have called the... (more)
tammy17
on Citysearch Jun 15, 2008I've been going to Shannon at the Phoenix for over a year now. After every visit I always think about writing a review, but until this time, just haven't had an opportunity. I have had my hair done at some of the top salons... (more)
caseysw
on Citysearch Jun 04, 2008I had a 90 minute massage yesterday afternoon with Ike at the Phoenix and it was wonderful. I had been experiencing some shoulder and neck pain stemming from a neck injury from several years ago, and had been a little... (more)
edyshero1
on Citysearch Jun 03, 2008I was not thrilled with my same old look so I went to the Phoenix for my color and was booked with Bruce who the booking desk told me was one of the best hair colorists in Philadelphia. They were right and he lived true to... (more)
LWB75
on Citysearch Apr 24, 2008I've been going to Kim for over two years and I highly recommend her for facials and waxing. While bikini waxes are never painless, Kim works fast and is easy to talk to, so the time goes by quickly. She also whipped my... (more)
sarahchio
on Citysearch Apr 23, 2008I had a wonderful experience! First of all, they were able to push back my appointment at the last minute when I got stuck in traffic! When I finally got there, tired and cranky, the reception staff was welcoming and... (more)
EPGal
on Citysearch Apr 14, 2008I have tried a number of places since moving to Philly two years ago, and Kim is the only one for whom I would take time out of my crazy day to review on this website, in the hopes that more people go and see her. I've been... (more)
satchitananda
on Citysearch Apr 12, 2008I had 2 vibraderm facials here with Ali and after the second one, have never gone back. My first complaint is that I let them know that I would be using the 10% coupon from citysearch when I booked my first appointment and... (more)
youngestof6
on Citysearch Mar 31, 2008I recently had a Keratin Straightening Treatment with Angela at the Phoenix, who with the help of her assistant, Jill, spent several hours on my hair to cut down on my styling and drying time and to take out the frizzy... (more)
cpinphilly
on Citysearch Mar 26, 2008I would like to caveat this review with the fact that I went here a year ago. I am in the midst of looking for a new hairstylist because my girl is moving. Anyway - I was looking around citysearch and saw the Phoenix, show up... (more)
mem12
on Citysearch Mar 10, 2008I was at Phoenix Salon and Spa this weekend for Locks of Love. Everyone at Phoenix was fantastic!! They dedicated their time and skills to take over 40 of us from long hair to short and fabulous. My stylist, Amelia, did... (more)
kizzy09
on Citysearch Mar 09, 2008I went to the Phoenix Salon and Day Spa over the weekend with a group to donate our long hair to Locks of Love. It was sad to part with my hair, (I donated 10 inches) but my stylist, Shannon, made sure that I got a great cut and... (more)
grayk
on Citysearch Mar 08, 2008The staff donated their time and talent to cutting 40 plus heads of hair for Locks of Love in one day. It was an enjoyable and invigorating experience. (more)
workingmom19107
on Citysearch Mar 08, 2008The massage therapists at the Phoenix Salon and Spa have been such a help to me in the last several months and I need to share my experience. I have been to several of them as I am a Phoenix Condominium resident and have... (more)